Who you are dealing with

Sky Arkanum is a small independent team based in the Philippines, not a large company, and these terms are written on that basis. We would rather you knew that from the first paragraph than worked it out later.

The short version

We provide SKUantify. You use it for your business, you keep your account secure, and you own everything you put in it. Either of us can end the arrangement, and if you do, you take your data with you.

Early access

SKUantify is a new product in active development. It is offered as-is, without a service level agreement and without a guarantee of uptime. Features described on this website as planned are not available and should not be relied on when deciding whether to use the product.

We think the product is good and we use it ourselves. We are telling you this because a business choosing an inventory system deserves to know what stage it is at, not to find out later.

Your account

You are responsible for what happens under your account, including what the people you invite do with theirs.
Keep your password to yourself. We cannot recover it — it is hashed, not stored — so if it is lost, the reset flow is the only way back in.
You must be entitled to enter the data you enter, and to give us the details of anyone you invite.
One business, one account. Plan limits are counted per business.

Your data is yours

You keep every right in the data you put into SKUantify. We claim no ownership of it and no licence to it beyond what running the service requires — storing it, showing it back to you, and backing it up.

You can export it at any time, in formats that open in a spreadsheet, without asking us and without a fee.

Plans and payment

Plans are described on the pricing page. Prices are in US dollars and exclude any local taxes that may apply.

Moving down a plan does not delete anything. If you end up holding more locations, users or items than the new plan allows, you keep them all and simply cannot add more until you are back under the limit. We do not remove a customer’s records to enforce a billing tier.

If we change a price, existing customers get at least 30 days’ notice by email before it applies to them.

What we ask you not to do

Do not attempt to access another business’s data, or to get around the boundaries between accounts.
Do not use the service for anything unlawful, or to store data you are not entitled to hold.
Do not resell or white-label the service without a written agreement with us.
Do not load the service in a way designed to degrade it for others.

Security research is welcome. If you find a flaw, tell us at info@skyarkanum.com before telling anyone else, and we will not come after you for having looked.

Availability

We will keep the service running and tell you about planned interruptions where we can. During early access we do not commit to an uptime figure, and we would rather say so than publish one we cannot stand behind.

Ending it

You can stop using SKUantify whenever you like. Ask us to close your account and we will, after giving you the chance to export everything.

We may suspend an account that breaches these terms, or close one with 30 days’ notice. If we do, you get your data first. The only exception is a suspension needed immediately to protect other customers, and even then we will tell you why.

Liability

SKUantify is a record-keeping tool. It does not replace your own judgement about your stock, your accounts or your obligations, and you remain responsible for decisions taken using it.

To the extent the law allows, our liability is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited.

Changes to these terms

If these terms change in substance, the date above changes and we will tell account holders by email before the change takes effect.

Governing law

These terms are governed by the laws of the Republic of the Philippines, which is where we are. If your own rules require something different, send us your paperwork and we will read it — that is a conversation, not a refusal.

If we disagree about something, the first step is to talk to each other. Write to info@skyarkanum.com.

Terms of Service